CaSTB - Czech and Slovak Testing Board

All exams organized by CaSTB follow the general and technical rules given by ISTQB®. They are organized by trained professionals who oversee the course of the exam to ensure that the following rules are met:

• Candidates have to have an ID or Passport to identify themselves.
• Candidates who take the exam in a different language than their native one and candidates with disabilities (e.g. dyslexia) will receive an additional 25 % time.
• Candidates who take the exam in a different language from their native one can use a paper dictionary to help with the translation or ask the proctor for the translation on the smartphone.
• All the examination papers and notes have to be returned to a proctor or destroyed in any case.

Candidates are not allowed to:

• use any study materials
• use any help from others
• use smartphones, headphones, or any wearables
• leave the room/pc during the examination, even for the toilet

In the case of cheating, the exam session will be interrupted, and your exam attempt will be considered as failed.

A proctor will provide more details on the exam at the beginning of the exam session.

The online exam follows the rules defined by the ISTQB. Therefore, each candidate must meet the following conditions and rules. Otherwise, the online exam will not be allowed.

• Desktop PC or laptop with audio and video
  You will need a laptop or desktop computer to take the exam. Your laptop or desktop must be equipped with a webcam, a microphone and a speaker. We do not recommend using company computers and company networks during the exam!
  Supported operating systems are: Windows, MacOS.
• Only one screen
  Other screens must be physically disconnected or turned off in operating system settings.
• The web browser
  You must have one of the following browsers installed to take the exam: 
  

  • Chrome 72.x or later
  • Edge 79.x or later
  • Opera 60.x or later
  • Safari 16.4.x or later
• Tablet or smartphone with a camera and charger.
  You will be required to use your mobile device to scan a QR code and use it as a second camera. 
  The mobile camera stream will be transmitted through a mobile browser, so you are required to have:
  • Chrome 55.x or later
  • Safari 11.x or later
• Stable internet connection
  To run the exam without problems, you must have a steady internet connection (Wi-Fi is required for mobile streaming) with a minimum upload speed of 1,5 Mbps. Please be aware that you cannot use mobile data! Internet speed can be verified, for example, via www.speedtest.net.
• Do not wear headphones or any other wearables
  In the case of a desktop PC without an embedded microphone, you can use a headset but leave it on the table.
• Quiet, bright, and isolated room
  You will need to be alone in the room, which is well-lit and quiet. Talking during the exam is not allowed.
• Use notebooks, books, calculator
  Notes can be made directly in the system or on a sheet of paper approved by the proctor, which you will discard. The proctor will provide the translations via chat or use a regular dictionary. The calculator is available in the system.
• ID card
  You must identify yourself with the ID with your name and photo on it. You can cover private information such as the serial number of the document.
• Be on time
  Connect to your session at the defined time. Being late can cause an exam session to expire before you connect to it.

Exam questions provided by CaSTB are reviewed by several specialists in the area specific to the ISTQB® module. As a result of this, we can confirm that all the exam questions comply with the following:

• Exam Structure and Rules for the specific modules which define the number of questions and their types for every chapter of the Syllabi.
• Exam Writing Rules and Recommendations (not a public document), which defines tens of rules for the exam questions.
• Certification and Examination Processes that define the way how the exam is run

Candidates will receive the exam results and certificate by email within 5 or 7 days after the exam. This period may be extended in the event of due to thorough revision of the exam results.

All the successful candidates are included in an ISTQB® Successful Candidates Registry available on scr.istqb.org.
The certificates are valid worldwide and their validity is unlimited, except for Expert Level modules, where validity is set to 5 years.

In case of withdrawal from the exam (cancellation, do not attend the exam, or change of the exam date), we reserve the right to charge the following fees:

• FREE more than 7 days before the exam
• 40 EUR / 1000 CZK service fee 7 or less days before the exam
  

Information about exam cancellation must be sent by email to exams@castb.org.

The fee covers the costs associated with the preparation of the exam, which arise even if the candidate does not participate. We will not claim the fee in cases where the candidate has objective reasons that prevent him from participating in the exam.